Testimonials

Testimonials

 

Woke up to the sound of dripping coming through the ceiling from our hot water tank. Our plumber who installed it was unavailable so found Ian on Google - answered the phone at 07:04 and was at the house by 8am - incredible service. He had the problem fully resolved and a new part fitted within 2 hours - he also gave the system a full check & checked my original plumber's work. He's extremely professional and I will definitely be using again. Very impressed.


Ian has just fitted a new boiler for me, done the job quicker than anticipated, cheaper than the other quotes I had, but the main reason I have used him is because i have dealt with Ian for a few years now and I have 100℅ confidence in the quality of his work and his reliability and i wouldn't hesitate to recommend him especially when you're dealing with GAS.


Was looking for a new boiler and radiator and was given a very reasonable quote. The job was done over 2 days with minimal mess and very professional workmanship. Would highly recommend.


Had an emergency heating problem and found I.S Plumbing and Heating on the gas safe website. Glad I called, Ian was here in no time and got our heating back up and running again. Very friendly and professional service, would highly recommend. Would definitely use the company again. Many thanks!


Ian came in, did the work quickly & efficiently. I was very impressed with both the price & the standard of work. I would highly recommend him


Ian supplied and fitted a new boiler for us recently. We were delighted by the service provided; the work itself was carried out to an excellent standard and Ian is friendly, trustworthy and professional. I would highly recommend his service if you are looking for good workmanship and decent prices. Many thanks.


Quick call-out time. Work was carried out quickly, smoothly and to a very high standard. Outstanding customer service. Very reasonable rates. Thank you


Needed my en-suite/shower room refitted and Ian provided a very reasonable, straightforward quote. All the tradesmen were friendly, professional and kept me informed. The end result was fantastic and the standard of work excellent...a member of family who used to be in the trade even commented on the quality. Won't hesitate to use again as, above all, they are trustworthy.



Needed an outside tap. Phoned at 11am and Ian arrived at 1pm the same day. Tap was installed well within the hour. Ian supplied all the fixtures and fittings. The job was very reasonably priced. Impressed with the job. Would recommend and use this company again

Name: Babbs

: 12/09/2016

Job: outside tap


Had a bad plumbing job done years ago and serious water leak was flooding the kitchen. Ian was understanding to the urgency of the situation and arrived promptly to access and find leak. Within days Ian returned with all parts and corrected ...MoreHad a bad plumbing job done years ago and serious water leak was flooding the kitchen. Ian was understanding to the urgency of the situation and arrived promptly to access and find leak. Within days Ian returned with all parts and corrected the pipe work. Highly professional and cleaned up all mess. Very fast service. Ian is very polite,  honest and a skilled tradesman. I highly recommen

Name: Martin Chick

Date:16/09/2016

Job: leaking main drain


Woke up to the sound of dripping coming through the ceiling from our hot water tank. Our plumber who installed it was unavailable so found Ian on Google - answered the phone at 07:04 and was at the house by 8am - incredible service. He had ...MoreWoke up to the sound of dripping coming through the ceiling from our hot water tank. Our plumber who installed it was unavailable so found Ian on Google - answered the phone at 07:04 and was at the house by 8am - incredible service. He had the problem fully resolved and a new part fitted within 2 hours - he also gave the system a full check & checked my original plumber's work. He's extremely professional and I will definitely be using again. Very impressed.

Name:chris Mcdonald

Date: 28/09/2016

Job: Burst hot water tank


First class tradesman , would recommend

Name:David Shepherd

Date: 16/01/2016

Job: Replace burst hot water tank


Fitted a heating system. Very professional. Would definitely recommend to others

Name:Samuel Livingstone

Date: 09/03/2016

Job: Heating system


I was recommended I.S plumbing and heating and I was very impressed by the professional and high level of work they carried out! Would definitely use the company again.

Name: Julie Maddy

Date: 19/03/2016

Job: bathroom repairs


We are a fairly new business in Edinburgh, our heating system broke and we needed it up and running asap, called a few local plumbers none of which could diagnose the problem after contacting Ian he called out within the hour and fixed the problem enabling us to continue with business. Great service highly recommend them.

Name: Jungle adventure

Date:22/03/2016

Job: Heating system repair


We had a shower fitted. Ian was friendly, reliable and helpful with suggestions every step of the process. Would highly recommend him. He was prompt and did a fantastic job. Very pleased with our new bathroom.

 

Name:Carroline Thorpe

Date: 21/04/2016

Job: bath to shower conversion


Boiler packed in over the winter, we are new to the area and was recommended IS Plumbing from a friend ... Ian came round same day, diagnosed the issue right away and got it repaired .. absolutely great service, highly recommended

Name: Steve Aspden
Date:12/02/2016
Job: Callander Terrance,Dunfermline


I had phoned round a few companies with no success. Within half an hour of speaking to Ian on the phone he was at the house looking at the job. He managed to fit us in the next day, despite it being trickier than first anticipated they carried out the work quickly and in a professional manner. Wouldn't hesitate to use them again or recommend them

Name: Athol Hill
Date:26/01/2016
Job: Removing a kitchen radiator


Ian Steele had my broken toilet not only removed but replaced with a new one within a few hours of contacting him.a very prompt and efficient service during very busy times leading up to Christmas from a very friendly and approachable person

Customer: gordon simpson
Date: 07-01-2016
Job: remove and fit new toilet


Supplied an excellent boiler with an efficient service for a very reasonable price. I would recommend him to anyone. Did the job quicker than expected and the humour is free !

Customer: Steve Johnstone
Date: 01-10-2015
Job: New gas boiler installation


Ian called back with the most competitive quote I had researched all day within 10 minutes of calling and he arrived exactly when he said he would. He is, first and foremost a good plumber who replaced my radiator within 20 minutes with not a drop of water or mess where it shouldn't be, plays a straight bat with unabiguous and good quotes and gave me top advice on how to ensure regs were met and everything was safe with the boiler. He is also occasionally, quite humorous! He is now my first call re: plumbing and heating and would recommend him to anyone.

Customer: Matt
Date: 27-09-2015
Job: Boiler pipework and service


Just like to say a big thank you to Ian and his apprentice,my bathroom is beautiful and Ian is a very nice guy gets on with the work very reliable and very helpful loves earl gray tea lol if you are wanting a first class job done deffo go with Ian

Customer: Dot 
Date: 09-08-2015
Job: Bathroom


The guys did an excellent job of installing our new boiler. Very friendly and don't mess you about. I even called after the installation about a leaky pipe which had nothing to do with the install, Ian told me what it was and what to look at, I managed to resolve it myself but he even popped round to my house (on a saturday!) to make sure everything was OK. Top notch blokes and will recommend them.

Customer: Sandy Duff 
Date: 03-08-2015
Job: New Boiler


I would like to say thank you to Ian and Stephen for a fantastic job. The job was done with a professionalism and competence that was appreciated. . Would highly recommend this business.

Customer: N. Black 
Date: 04-06-2015
Job: Boiler installation.


Ian has done work for me in the past (new heating system, services, odd plumbing jobs) so asked him to price for a new bathroom. He is reliable and someone I trust around the house and is easy to get along with - which is a bonus when he's ripping your bathroom back to a shell and you are still not quite sure if it's all going to work to plan! Result - a fantastic luxury bathroom with a walk in shower and tiling that looks fantastic. Always turns up on time, takes all the rubbish away and gives helpful advice throughout - and listens to your suggestions too . . . not all tradesmen do that. Not sure about some of his jokes but definitely a good choice for a plumber . . . :-)

Customer: Sandy 
Date: 19-04-2015
Job: New Bathroom


I called I.S. Plumbing to investigate plumbing from my upstairs shower. Ian knew his stuff, is reassuringly experienced and didn't waste time in getting in and fixing it. Perfect result with clean and tidy finish. I wouldn't hesitate in recommending him and I would certainly use him again.

Customer: Linda Forsyth 
Date: 01-04-2015
Job: Replace shower plumbing


Brilliant service - Ian called me back within an hour of my initial enquiry to arrange a visit. An hour later - the job was completed! This was a brilliant service - I would recommend this company to anyone needing work done. No mess, no fuss - just an honest reliable service. Thank you very much - it's hard to find such good service these days.

Customer: : Mairi MacLeod 
Date: 26-02-2015
Job: Badly leaking pipe


I.S. Plumbing & Heating arrived on time and fitted new combi boiler in place of the old inefficient boiler, they had to alter some pipes to for the new boiler however this was no problem for Ian. The work was carried out very professionally kept me informed every step of the way on the work being carried out. Once up and running I was shown how to work the new boiler and controls. The boiler fitted is âA-rated high efficiency condensingâ and comes with 10 year warranty. The old boiler was âG ratedâ so it is about 30% more efficient so as well as a warmer house Iâm saving on the amount of gas used. The old boiler and all rubbish was removed, great job I would recommend I.S. Plumbing & Heating.

Customer: Ian Millar 
Date: 16-12-2014
Job: Install New Combi Boiler


Great price and professional work ethic. I would recommend his work.

Customer: Scott Mcculloch 
Date: 31-10-2014
Job: Combi boiler replacment


We have been ripped off before so was wary of the boiler needing replaced. Ian came at a time that suited us for his estimate which was very competitive. He kept us informed of the boiler order and turned up on the day and time he said. I can only say his work is absolutely first class, no trying to confuse you with jargon. He is a really nice honest genuine person, a rare find today. I have absolutely no hesitation in recommending him for any work you need done. I find it reassuring to have his number in case I have any plumbing or heating emergencies.

Customer: Roy Gilmour 
Date: 21-08-2014
Job: boiler replacment


Nice lads, I have used Ian couple of times before for small jobs.We gave him a call for a quote on a new boiler.Price was realistic so we decided to have it done,took them 2 days they made a first class job the hot water has never been warmer and it came with a 10 year warranty result!

Customer: robb polloch 
Date: 15-08-2014
Job: new combi boiler


Ian arrived promptly at the pre-arranged time of 8.15 am. By 11 am the old boiler had been removed and the replacement one had been fitted. Bt 2 pm all the necessary pipe work was in place. The electrician arrived soon after and carried out his side of the operation very speedily. By 3.15 the boiler had been commissioned and was running perfectly. All-in-all this was a very slick operation carried out by a real professional who knew exactly what he was doing. I recommend Ian to anyone wanting a top class job done with the minimum of fuss and disruption.

Customer: David Gourdie 
Date: 19-03-2012
Job: Replace Combi-Gas Boiler, Aberdour


Replacement boiler fitted last week, very professional job and work was completed to a high standard. Ian made sure the system was working perfectly upon completion. all debris and rubbish removed as well by Ian. would recommend to others.

Customer: G Davies 
Date: 26-02-2012
Job: replacement boiler


I had my bathroom and ensuite fitted by 2 local so called tradesmen,and had nothing but bother from the start.They leaked all the time and ended up bringing my ceiling down.I was afraid to let another tradesman in my house but i got Ian's number he came strongly recomended.We stripped out and re-did both bathrooms 100 percent right this time! i was kept informed every step of the way.Im so glad we got Ian in my bathrooms are beautiful.Thanks Ian.

Customer: Rosie Dunfermline 
Date: 19-01-2012
Job: Replace 2 bathrooms


The best quote for the job required & truly professional to the end. I.S Plumbing turned up on time, carried out the work quicker than expected and kept me fully informed of everything that needed to be done to carry out the work successfully. They also cleaned up and took away all rubbish including the old water heater and boiler. My house has never been so toastie and for a fraction of the quotes I researched online. I would most definately recommend I.S Plumbing to anyone requiring a new heating system.

Customer: S Neil 
Date: 16-01-2012
Job: new boiler and radiators


I.S Plumbing fitted my boiler 3 years ago and they service it for me every winter. Had no problems so far

Customer: Morris 
Date: 03-01-2012
Job: boiler service


After trying a few other plumbers to fix our leaking shower (unsuccessfully), we got a recommendation for Ian from friends and I'm so pleased we gave him a call. Ian installed a new shower unit for us and it looks superb - he got the job done amazingly quickly and very professionally. It has been 3 months with our new shower now, and we are absolutely delighted with it. Thanks Ian!

Customer: Allan Jardine 
Date: 01-09-2011
Job: New Shower


Ian was reassuring, reliable & efficient. Dealt well with a few complications on the job. Gave good advice and a good price too.

Customer: Rosanna 
Date: 15-03-2011
Job: Replacement combi boiler


Went with I.S Plumbing through a recommendation from a friend. clean tidy worker done a first class job.

Customer: Rob Cook 
Date: 13-01-2011
Job: new boiler


Competitive Prices, Very Knowledgeable, would use again. Ian replaced my boiler last year and my parents boiler this month. Very happy with both installations.

Customer: PaulLn 
Date: 23-07-2010
Job: Replacement Energy Efficient Boilers


As we had used him previously for smaller jobs & knew this company was reliable & trustworthy, we had no hesitation in contacting him to install our bathroom suite. He did a first class job!

Customer: willkng08 
Date: 15-06-2010
Job: Bathroom installation


Very likeable young man, first class tradesman & follows up with annual service check. Very good on price also. Would recommend Ian whole heartedly to carry out any plumbing or heating work

Customer: lizcampbell 
Date: 15-05-2010
Job: Fitted new gas boiler